Shipping / Return
Shipping
How long will it take for my order to arrive after placing the order ?
Shipping Methods: Fedex,DHL,TNT,HYE,UPS, etc.
Processing Time : Up to 7 business days depending on the hair specifications.
Silky straight :3-5 days. Wave & curly :5-7 days
Delivery Time : 2-3 business days (once your order’s shipped out ,it takes 2-3 working days for delivery)
During our peak season and holidays ,there will be some delays,we sincere thanks for your understanding.
Will you provide a tracking number after shipping? Yes, once your order is ready you will receive an email notification with as well as the tracking number.
Note :We CANNOT deliver orders to P.O. Box or APO/FPO address.
Processing Time : Up to 7 business days depending on the hair specifications.
Silky straight :3-5 days. Wave & curly :5-7 days
Delivery Time : 2-3 business days (once your order’s shipped out ,it takes 2-3 working days for delivery)
During our peak season and holidays ,there will be some delays,we sincere thanks for your understanding.
Will you provide a tracking number after shipping? Yes, once your order is ready you will receive an email notification with as well as the tracking number.
Note :We CANNOT deliver orders to P.O. Box or APO/FPO address.
Return
Return policy
Please make sure the LACE has NOT been cut first,only intact wigs (unwashed,no hair dye,no hair cut,no heat ,etc) can be returned.Please also provide the pictures to let us confirm.No return or exchange for lace cut units.No return for applications without our permission.
For any hair issue you meet ,please feel free to contact us first ,our customer service team will try best to solve your problems.
If the problems haven’t been solved ,we will be willing to help you return as well.
For any hair issue you meet ,please feel free to contact us first ,our customer service team will try best to solve your problems.
If the problems haven’t been solved ,we will be willing to help you return as well.
Customer Reviews
Write Review- By kathleena.
This was the first wig I ever ordered from wigencounters. The straighten unit is a really nice full wig however I had to take mine to the hairdresser and have it trimmed because I have a rather small face and the bangs is too long for me but after having it trimmed I absolutely love it ! I ordered it in 12 inches and have received so many compliments and it’s very comfortable to wear !
2020-06-02
- By Clinaidie.
I just received this wig in the mail yesterday and I cannot EXPLAIN how flawless it is. It is so full and long, doesn't have too much shine so it looks natural, and the lace and size is great! I have hardly any shedding with it also!! Thanks wigencounters
2020-05-12
- By Briana.
good quality.
Amazing the wig is truly good and shipping very fast, arrived me in eight days I recommend this company and will buy another
2019-10-21
- By Shay.
Soft and silky
Hair is soft and easy to style. You might want to re-pluck the baby hairs but that’s about it! It’s a really good wig!!!
2019-10-21
- By Meik Meik.
Great buy!
The product came as described (10 in)! The hair is very soft and natural looking.
2019-10-21
- By Diva.
It's bomb
Amazing Hair!! Really friendly seller and great communication! oh and yeah, super fast shipping!
2019-10-21
- By Jodi Albert.
It’s so worth it!!!!
This hair is very nice! I love it . It totally upgraded my appearance. Buy it Child just Buy it.
2019-10-09
- By Dana Marski.
I loveeee the wig
I loveeee the wig, sheds a little, and it looks just like the picture. I did cut the bangs a little and added some hair from the back for more bangs, but other than that I love it!
2019-10-09
- By Dana Marski.
Please read review!!!
Great wig, but I must say I am impressed! This is truly a light human hair wig!!! The texture is great the construction of the cap is very detailed!! And it’s true to inches!!
2019-10-09
- By Mike Parker.
Highly recommend!!!
I absolutely love this wig!!!! Was better than expected! natural and it looks like it could be my hair! I shampooed and conditioned it for a wash and go look!!!!Love it it change my feature, will rock it again later
2019-10-09
- By susan stebner.
Super cute wig
This wig is amazing for now ! for me no need to bleach no need to customise it just wash it and install it ! No tangle no shedding it is gorgeous, there is a lil bit of loss but it's not excessive. I really love this hair and I think this is my best order of wig online ! the seller is here to give you some advices and help you during all your order. I got it in 10 days. thank you again
2019-10-09
- By Paige R Paquette.
I am very pleased with it
I love soft and gonna order some more
2019-10-09
- By Molly Anderson.
Real human hair 100%
Absolutely LOOOOOOOVE this wig. Very comfortable while I had it on, the lace isn’t hard it was very comfy and didn’t bother me at all. The texture of this unit is really nice doesn’t feel synthetic. This is the third Wig I buy from this seller, all of their wigs have been great so far!!! I wore this one to a wedding and got so many compliments on my hair :) no one could tell it was a wig, that’s how nice this unit was ! It’s a must buy!!!!
2019-10-09
- By Ally.
No regrets here
This is my first time even wearing a wig so I'm gonna have to play around some more with it to figure it out better but i love the hair, it's very soft and the wig is very thick. True to length. Mine is 10 inches. Would purchase again !!!
2019-10-09
- By Thes93.
Get this wig!
Put it on straight out of the box. Didn’t have a funny smell and was already pre-plucked and the knots seem to be kinda bleached. I cut the bangs a little more but otherwise, this is exactly how it came. I love it!
2019-08-14
- By Desarie.
It’s soft , no shedding
Love this wig ! It’s perfect feels real asf no problems at allll!!!!!
2019-08-14
- By MimiG.
Great for every day use
Cute and simple
2019-08-14
- By RUSHELLE.
It’s beautiful and soft
Quality is nice .Soft texture, banging bob cut. I’ll post a picture later...
2019-08-14
- By Ms.B.
Cute bob!
This is a cute human hair bob wig! The haircut on it is super cute and it has bangs that are a little long but that’s perfect so you can trim them to your liking. It’s a nice length, not too long but not too short. Has adjustable straps inside.
2019-08-14
- By Baker.
I love the hair, its long and pretty. This is my first wig& it was easy to make it look natural. I did watch a few YouTube tutorials to customize it to my liking.This unit straightens BEAUTIFULLY !! Thanks again wigencounter
2017-11-08
- By Chenell.
This is honestly the best wig I have ever touched or owned. I wore this last night for a Halloween party and I had sooo many compliments. Everybody was amazed that this was a wig. It is really easy to braid and style however you want.
2017-11-02
- By Shakeelia.
This is one of the best wigs I have ever had to actually style, fantastic quality and the bang is so cute. Amazing for Halloween!
2017-10-27
- By Samoyah.
Excellant! The company is a dream to deal with! Custom service outstanding! Thank you Bessie
2017-10-24
- By Mattie.
Amazing quality. Arrived fast. Looks just like the picture. The bang looks so amazing. I needn't do something, just cut the lace when i wear it first, it looks so great, As a first time wig buyer I was very impressed
2017-10-17
- By Harris .
i received my wig today, i love the silky texture and cute cut, it's very pretty, but it cannot be free parting, that's not my expectation.
2017-09-22
- By Madia.
I just got my very first wig in the mail from wigencounters and even though I was skeptical about wigs I'm loving this thing! It's so soft and looks so natural. And it doesn't get all tangle and gross. I also like how I don't have to do my hair at all, I can just throw this on and have perfect hair.
2017-09-22
- By Lulu.
I absolutely LOVE this wig. It's so soft and looks so real! People keep telling me they love my hair and have no glue it's a wig. It barely sheds and doesn't tangle easily at all. My friends love it so much they asked for the link to this wig to purchase it! Great company!!
2017-09-20
- By Tamella .
This is my first experience with wigs. It is perfect for me in Summer. The color is good and the glueless cap is comfortable all day. I like it so much, have ordered a second one just like it. Have gotten lots of compliments on my hair.
2017-07-26
- By brianna .
I really like this wig, the hair is very full, its true to length, and for a lace front you get a lot of parting space. I washed and flat iron this hair no problems, very little shedding and very soft.
2017-07-21
- By Isobel.
Very fast delivery no sheeding or smells . I;m very happy with the bangs which fit my face so prefect. Before order, i was worried about it, but when i opened the box, it looks great. I will be ordering from this company again.!!!
2017-07-18
- By Burden.
I absolutely love this wig. It looks so natural, everyone thinks it's my own hair. Although they say you can wear it right out of the box, it will suit you much better if you take it to your own stylist and have it custom-cut just for you. I will definitely buy this wig again and again and again!
2017-07-13
- By Aghoghovbia.
I I love the color and the reasonable price, absolutely fantastic!! Most likely I'll order again. Thanks wigencounter!
2017-07-12
- By Isabella.
great cut
It is a really great bob. I love it! My husband said this wig does not fit me before place the order , but after studying it for a long time I took a chance on it. It works. It is a casual style and is so comfortable I forget I have it on. I would definitely recommend it to anyone who wanted a short casual style.
2017-07-10
- By Nash .
I love the style. Its very trendy for the times. Many people both men and women tell me how much they like my hair style and ask me where I got it styles . Thanks for wigencounter
2017-06-30
- By Calhoun.
I love the way it looks on me...the color is perfect...I got it in jet black which is a very beautiful color and matches me perfectly....have gotten compliments on it from everyone even from my daughter!! And this style make me younger 15 years older.
2017-06-29
- By Toliver.
It's very nice and comfortable and the hair is pretty soft. I'm really satisfied with it. Thanks wigencounters！！！！
2017-06-09
- By BRIAN Nangle.
Summer wig
I love this unit very much ,love all ! High quality,fast shipping it's cheaper than other companies .!!!!!
2017-05-31
- By Chell .
Cutest wig
It's so cute ,love my look now ! So proud of myself ,i made the great change . BTW,it's a good quality wig .
2017-05-27
- By Amy.
This is a really nice, well-made wig that makes a fun change from my curly hair. The shipping is so fast than i expected. Good jop, wigencounters
2017-05-12
