Shipping / Return
Shipping
How long will it take for my order to arrive after placing the order ?
Shipping Methods: Fedex,DHL,TNT,HYE,UPS, etc.
Processing Time : Up to 7 business days depending on the hair specifications.
Silky straight :3-5 days. Wave & curly :5-7 days
Delivery Time : 2-3 business days (once your order’s shipped out ,it takes 2-3 working days for delivery)
During our peak season and holidays ,there will be some delays,we sincere thanks for your understanding.
Will you provide a tracking number after shipping? Yes, once your order is ready you will receive an email notification with as well as the tracking number.
Note :We CANNOT deliver orders to P.O. Box or APO/FPO address.
Processing Time : Up to 7 business days depending on the hair specifications.
Silky straight :3-5 days. Wave & curly :5-7 days
Delivery Time : 2-3 business days (once your order’s shipped out ,it takes 2-3 working days for delivery)
During our peak season and holidays ,there will be some delays,we sincere thanks for your understanding.
Will you provide a tracking number after shipping? Yes, once your order is ready you will receive an email notification with as well as the tracking number.
Note :We CANNOT deliver orders to P.O. Box or APO/FPO address.
Return
Return policy
Please make sure the LACE has NOT been cut first,only intact wigs (unwashed,no hair dye,no hair cut,no heat ,etc) can be returned.Please also provide the pictures to let us confirm.No return or exchange for lace cut units.No return for applications without our permission.
For any hair issue you meet ,please feel free to contact us first ,our customer service team will try best to solve your problems.
If the problems haven’t been solved ,we will be willing to help you return as well.
For any hair issue you meet ,please feel free to contact us first ,our customer service team will try best to solve your problems.
If the problems haven’t been solved ,we will be willing to help you return as well.