About delivery

  1. How should i track my order when its shipped out ?
    Once your order has been shipped out, we will inform you of this, and tracking number will be sent to you in the mail as well, so you can check your delivery status.
  2. Do you offer overnight delivery?
    No, sorry to let you know that we do not carry overnight delivery. Since it’s international shipping, the soonest shipping time would take 2-3 days.
  3. What shipping methods you use?

    We usually use FeDex,DHL,TNT for delivery, if you have any special request about shipping, please contact us by [email protected].

  4. Do you deilver to APO/FPO or P.O.Box address ?

    Sorry to let you know that we do not deliver to APO/FPO or P.O.Box address . We prefer physical address which is more safe and convenient for customers .

  5. Is it real free shipping ?

    Yes, all units in wigencounters are free shipping worldwide ,but we are not responsible for the Custom Duties during delivery .

  6. Can i change my shipping address after i made the order ?

    Yes ,of course you can change your shipping address ,but you need to tell us within 24-48 hours ,before it’s been shipped out .Or the wig will be shipped to your original shipping address you gave us .

  7. How long should i get my wig after i placed the order ?

    It takes 3-5 working days for processing your order once you made the payment ,delivery also takes 2-3 working days .So you can receive your wig within 5-8 working days .All units at wigencounters are stock wigs ,customers don’t have to wait for months for their baby wig .